The Administration Office for River’s Edge Convention Center is located on the 2nd floor of the building next to the Herberger Suite. The phone number is 320-255-7272. Office hours are Monday through Friday, 8 a.m. to 4:30 p.m. The office can provide assistance with sending or receiving faxes, copying documents (black and white or color, fee for these services may apply), or any other type of minor emergency in which you need help. Staff available to assist guests with any type of request or questions you may have. The office also has information available on downtown restaurants, coffee shops, and bars.
Americans With Disabilities Act (ADA)
It is important that River’s Edge Convention Center is sensitive to those with special needs and complies in all respects with ADA requirements:
- Assisted listening devices are available free of charge for use during an event. Please contact the Administration Office to make arrangements for your listening device.
- Accessible seating is located throughout River’s Edge. Accessible seating for a particular event can be arranged by contacting the Administration Office at 320-255-7272.
- Elevators are located throughout the building that are accessible to every level of the building and the River’s Edge East Parking Ramp.
- Mobility assistance is also available through MN Mobility in the form of power wheelchairs, mobility scooters, access ramps, and other assisting devices. For more information, including costs, contact MN Mobility at 320-356-7274.
Staff at River’s Edge will work with you to resolve any ADA questions or issues that you may have concerning an event or the building.
Pets are not permitted in River’s Edge Convention Center; however, all service animals are welcome.
River’s Edge has numerous arts cabinets located throughout the building displaying various types of art by local artists. These cabinets are also available for event use at no charge. Further questions can be answered by contacting the Administration Office at 320-255-7272.
Cash machines are available in the building:
- 1st floor near Terry Haws Center A and B
- 1st floor near Terry Haws Center C
Baby Changing Facilities
Men’s and women’s restrooms located on the 1st and 2nd floor (west end of the building) are equipped with baby changing facilities.
Bike racks are located outside near Doors C and D on the south side of the building. Bike racks are provided to accommodate our visitors. River’s Edge is not responsible for bikes left unattended. No bikes are allowed inside River’s Edge. Bike racks are not available during winter months (October through April).
The camera policy varies from event to event. To check to see if your event has a "no camera policy", please contact the Administration Office at 320-255-7272.
Electric Vehicle (EV) Charging Stations
River’s Edge currently does not have any EV Charging Stations available for its guests. Other accommodations can be made though for your electric vehicle by contacting the Administration Office at 320-255-7272.
Basic first aid supplies (band aids, eye wash, gauze, etc.) are available in the Administration Office. All accidents, injuries or illnesses occurring in River’s Edge should be reported immediately to staff.
Lost & Found
Lost an item at River’s Edge? Please contact our Administration Office at 320-255-7272. If after hours, please leave a message.
If you are visiting the River’s Edge Convention Center and have mobility concerns, help is available through MN Mobility in the form of:
- Access ramps
- Mobility scooters
- Power wheelchairs
- Other assisting devices
For more information including costs, please call MN Mobility at 320-259-1451 or visit the MN Mobility website.
Mother’s Room (Nursing Room)
A Mother’s Room is available to nursing mothers during all hours of an event. The room is located on the 2nd floor of River’s Edge (near the west end of the building). The room offers privacy (locked door) along with a comfortable chair, electrical outlet, and a sink with hand soap and paper towels. Since the room is private, a key must be picked up in the Administration Office. River’s Edge staff available to assist guests.
The River’s Edge is a smoke-free building. Smoking is only permitted outside the building in designated areas where ash receptacles are provided. If ash receptacles are not available, the area is a non-smoking area. E-cigarette use is subject to the same prohibitions and restrictions as smoking in buildings owned or operated by the State of Minnesota, as well as Minnesota cities, counties, and townships.
Parking for River’s Edge is available in the parking ramp located underneath the building (River’s Edge East Parking Ramp). There are also metered parking stalls in the Mississippi Lot located south of the Convention Center. Parking is also available in the Grand Central Parking Ramp located at 400 Street Germain Street West, as well as at the River’s Edge West Parking Ramp located at 25 5th Avenue North. Additional parking is available on street and in surface parking lots.
For more information on parking in downtown St. Cloud, please refer to the St. Cloud Parking website.
Phone Charging Station
For your convenience, River’s Edge has installed a phone charging station for your use. There is a service fee. It is located on the 1st floor near Terry Haws Center C.
Picnic tables are available on the plaza area located in the front of the building. Picnic tables are available during the summer months (May through October).
There are numerous restrooms available throughout River’s Edge on the 1st and 2nd floors. All are ADA accessible. A family restroom is available on the 1st floor near Terry Haws Center A.
Food and drink vending machines are located on the 1st floor of River’s Edge near Terry Haws Center B and near Concessions East.
Displays for Greater St. Cloud (the official visitors guide) are available throughout the building. The magazine contains a wealth of information regarding accommodations, dining, shopping, recreational activities, and more to help you plan your next visit to River’s Edge and the City of St. Cloud. Help yourself; these magazines are free!